Terms & Conditions
Blue Cherry Financial Training is totally committed to helping its customers to achieve success in the CeMAP®, CeFA® and DipFA®
qualifications within the shortest practical time. We pride ourselves on our levels of experience, knowledge and customer support.
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TERMS & CONDITIONS
|1. Blue Cherry Training Consultants (hereinafter referred to as "Blue Cherry"), its employees, contractors and
agents have exercised considerable care in the design, production and presentation of this Web site (hereinafter referred to
as "the Web site") and in the inclusion and provision of the information on it. Since some of the information is
derived from other sources, Blue Cherry can make no representation or warranty as to the accuracy or completeness of such
information, and hereby excludes and disclaims all terms, conditions and warranties, whether express or implied, whether
statutory or otherwise, whether collateral or otherwise, as to the accuracy or completeness of such information.
|2. In particular, the Web site may contain occasional errors or inaccuracies. Blue Cherry endeavours, however, to ensure
that such deficiencies are minimised and your feedback would be welcomed should you identify any such inaccuracies.
|3. Blue Cherry unconditionally reserves the right to alter its prices at any time before receiving payment for the
services it provides, although any price agreed in writing, including by e-mail, will be honoured for 10 days after such
written confirmation is communicated. In any event, such price alterations will always appear on the Web site and on the
company's literature in the first instance.
Cancellation & Refund Policy.
We are all aware, of course, that life sometimes interferes with our plans and, consequently, it is sometimes necessary to
reschedule or cancel an appointment that had previously been made in good faith. This section explains how we deal with such
When Blue Cherry receives payment from a specific training course's first delegate, we immediately make payment to the
training venue to book the tutor's accommodation and the training room. By booking our venues in advance, we can benefit from
'early booking' discounts. In turn, we are then pleased to offer 'early booking' discounts to our course delegates.
Since Blue Cherry would suffer varying degrees of financial loss were it to cancel bookings made with our training venues,
prudent business principles require appropriate and fair penalties to be applied when our delegates cancel places on our
4.1 Where Blue Cherry cancels a training course or an individual's place on a training course, a full refund will be made to
the delegate in question.
4.2 Where a delegate cancels a pre-paid place on a training course, the amount to be refunded would not be determined
arbitrarily, but will be calculated as follows:
Step 1: Determine the qualifying amount of the training fee received by Blue Cherry
F = Training fee paid by the delegate requesting a refund
N = Number of whole days notice received (by email only) from the delegate requesting a refund
Q = Qualifying amount of the training fee to be considered given the number of days notice received
If N is equal to or greater than 28 whole days, then Q = F x 100%
If N is less than 28 whole days but greater than or equal to 14 whole days, then Q = F x 50%
If N is less than 14 whole days but greater than or equal to 07 whole days, then Q = F x 25%
If N is less than 07 whole days, then Q = F x 0%
Step 2: Determine a pro-rata contribution towards the irrecoverable venue costs payable by Blue Cherry
X = Training room costs plus the cost of the tutor's accommodation
D = Number of delegates who attended on day one of the course plus 1 (the cancelling delegate)
V = Venue contribution charged to the delegate requesting a refund
V = X divided by D
Step 3: Determine the amount of refund payable by Blue Cherry to the delegate
Refund Due = Q - V
4.3 Where a delegate cancels a pre-paid course that has previously been rescheduled by the delegate, the refund is
calculated as above and the qualifying amount is calculated according to the shortest notice period received since the course
was first booked by the delegate.
4.4 Where a delegate needs to reschedule a pre-paid course but never requests a refund, there is no penalty incurred and no
further payment is required.
|5. No liability whatsoever shall attach to Blue Cherry for any loss or damage, including any consequential loss or damage,
arising from the inclusion or provision of any information, data or material contained in the Web site, or the use thereof, or
in any way arising in connection with the Web site.
|6. Without prejudice to any of the foregoing clauses, no liability shall attach to Blue Cherry for any information or
material placed on or linked to the Web site by any party without prior written authorisation from Blue Cherry.
|7. All intellectual property rights owned by Blue Cherry relating to the content on this Web site are protected and remain
the sole property of Blue Cherry.
|8. In all your dealings with Blue Cherry, its employees, contractors and agents, including though not limited to all
communication effected through this Web site, you agree not to impersonate any other person or entity, or to use a false name
or a name that you are not authorised to use.
|9. Blue Cherry reserves the right to decline an application for its services, regardless of the method of making such an
application, without giving a reason.
|10. Blue Cherry will totally respect your privacy. For further information on how we deal with any information provided by
|11. Should you have any cause for complaint, you may file it electronically via our Contact
Us form or by email to firstname.lastname@example.org. Alternatively, you may contact
us via the postal service by writing to:
Blue Cherry Financial Training
Blue Cherry Suite
67 Wellington Road North
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